Welcome to the Central Service Desk

Information Technology Services

Central Service Desk Portal 

Call: 651-523-2220
Email: csd@hamline.edu

The Central Service Desk is your first contact for assistance with technical issues and requests, borrowing physical library materials and equipment, and basic library research support.

We are located on the first floor of the Bush Memorial Library. The Central Service Desk is open with the same schedule as the Bush Memorial Library hours.

General service requests for faculty, staff, and students

If you have issues related to your log in, ITS or library accounts, or passwords, or need to be connected to a librarian for research support, please visit us in person, call us at 651-523-2220, or email us at csd@hamline.edu.

Learn new skills

See self-help resources at service-now.com for training and resources that empower you to resolve your own technical difficulties. 

Contact the Central Service Desk

The Central Service Desk is located on Bush Library's first floor. Visit the desk, call 651-523-2220, or email csd@hamline.edu for assistance and support. Include your Hamline username or ID number and specifics about your request.

Never include any sensitive personal information in your message, such as your passphrase, PIN, credit card, or social security number.

Check out technology equipment

Learn how to check out technology equipment technology and other equipment.

Make a special request

Submit a special equipment request by filling out a request form.

Support within Canvas

If you need help within Canvas, please call or chat with Canvas Support. 

Canvas support for faculty:

Canvas support for students:

ITS updates

Contact Information